Client’s Challenge
The client relied on ad hoc emailed updates to manage their warehouse. InfoWorks was hired to improve product management and product strategy through custom application and cloud development services.
Case Studies
Product Strategy Project for Fortune 500 Medical Supplier
Our Solution
The InfoWorks team condensed all inventory documentation to an online format, provided transparency into the asset development process, and educated the client’s team on the new processes.
Value Realized
- Reduced workload and time originally spent manually handling inventory
- Provided transparency into the asset development process and improved corporate communications
- Client’s team was able to successfully adopt the new processes
Competencies Utilized
- Product strategy
- Process improvement
- Agile project management
- Angular
- .Net
- JavaScript
- MS SQL Server
- Amazon Web Services (AWS)
- Logic App
- Azure Custom Connector
Project Details
To manage their warehouse inventory, the client relied heavily on ad hoc emailed updates and lacked a standardized process or system. Client requests, inventory issues, and release forms were handled via email communication, which often resulted in lost information or wasted time.
InfoWorks was engaged to create a strategy around the problem the department was having and to reshape the solution to be more effective for the client.
We held a visioning session to understand what the needs of the client were and how they mapped to the corporate strategy. From these sessions, our team built a system that enabled the warehouse workers to release any inventory online (i.e., current, past, future), as well as sign releases electronically via Adobe Sign. Throughout the project, InfoWorks consultants served as liaisons between the business and development teams to continue the product transformation and build features with client input.
The implementation of this system reduced the workload for warehouse team members, allowing them to leverage the online system with minimal errors, provided transparency into the asset development process, improved corporate communications, and increased the success of client teams by educating them on the new process and ensuring they could navigate the new interface.
