Privacy Policy

Who we are

InfoWorks, Inc. (“InfoWorks,” “We”) provides end-to-end business solutions that consider and impact entire organizations. We partner with medium to large companies in the Mid-South to provide consulting services that combine the right core competencies with targeted expertise and deep industry knowledge spanning across data science and analytics, technology, custom application and cloud development, and management consulting.

Please thoroughly read this privacy policy as it describes our practices regarding the types of data we collect through our website (https://infoworks-tn.com) and the use of our services, what the data is used for, and what rights you have over your personal data. If you disagree with our privacy policy, you should not access our website or use our services. Your use of our website and/or services functions as acceptance of our privacy policy.

We may revise this privacy policy, so please check occasionally for updates. By continuing to use our website or services after revisions are made, you are agreeing to the changes.

Minors under 13 years of age

Our website is not intended for used by children under 13 years of age. Provision of any information from minors within the website is not permitted, and we do not knowingly collect personal information from minors. Do not offer any information on this site or through the contact form if you are a minor. Any personal information gathered that we later find to be collected from a minor without parental consent will be deleted. If you have reason to believe we may have any information from or about a minor, please contact us by phone at (615) 356-2686 or through our contact form.

What information is collected?

Contact Form

If you fill out our contact form, your name, email address, and phone number will be collected.

Client Feedback Form

If you fill out our client feedback form, your name, title, company name, and email address will be collected, as well as information that may be contained in any attachments you may upload.

Cookies

A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

  • Google Analytics
    Google Analytics collects anonymized data about website traffic including, but not limited to, demographics, session duration, pages per session, and information about the source of traffic. For further information, visit Google Analytics’ privacy policy.
  • ZoomInfo
    ZoomInfo collects business contact information about visitors to the site. For further information, visit ZoomInfo’s privacy policy.
  • Microsoft Dynamics 365
    Dynamics 365 collects data on device connectivity and configuration, product and service performance, product and service usage, and software setup and inventory. For further information, visit Microsoft’s privacy policy.

How we use your data

We use the collected information to guide decisions about marketing, web content, and the services we provide.

Under what circumstances do we share your information?

  • InfoWorks will never sell your personal information.
  • We may share your personal information with trusted third parties who are our technology suppliers and partners where we have agreements to provide services with or in conjunction with InfoWorks that our marketing research indicates you have sought if not actually requested, such as Google Analytics and ZoomInfo.
  • We may share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function coordinators, including software systems for customer relationship management (e.g., Microsoft Dynamics 365) and email campaign marketing (e.g., Mailchimp). These third parties comply with similar and equally protective undertakings of privacy and confidentiality.
  • Where required, we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business, or the public.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. InfoWorks is not liable for privacy breaches originating from embedded content or third-party sites.

How long we retain your data

If you fill out a contact form or client feedback form, the information you provide will be retained in InfoWorks’ internal database indefinitely or until we receive a request to delete personal information. This is so we can ensure that all appropriate requests receive responses and to maintain accurate client records. Information collected through cookies may be stored indefinitely, dependent upon the source of the cookie. Requests to delete personal information may not be fulfilled if that information is required as part of a service or contract which has not been fulfilled.

What rights you have over your data

InfoWorks is committed to the protection of your personal data and your rights to such data. Depending on your country of residence or work you may have certain privacy rights granted by the General Data Protection Regulation (GDPR) or other legislation including:

  • The right to be informed about how your personal information is being used
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you
  • The right to request that we delete your data, or stop processing it or collecting it
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
  • The right to request that we transfer or port elements of your data either to you or another service provider

Your rights under California privacy statutes

The California Consumer Privacy Act, codified at Cal. Civ. Code §1798.100 et seq., including future amendments as well as any final implementing regulations adopted by the State of California Department of Justice Office of The Attorney General (together, “CCPA”), also now protects “Personal Information” that identifies, relates to, describes or can be associated with, or reasonably can be linked (directly or indirectly) with a specific individual (“Consumers”) or household in California.

Cal. Civ. Code Section § 1798.83, commonly referred to as California’s “Shine the Light” law, permits users of our website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please call us at (615) 356-2686 or fill out the contact form.

InfoWorks will not sell personal information for the exclusive marketing purposes of third parties under any circumstances. If it is determined that our relationship with a vendor or third party is in violation of CCPA, we will immediately act to remediate.

In the event that you want to exercise any of your privacy rights or have questions or concerns, please contact us via phone (615) 356-2686 or through our contact form.

How we protect your data

This website takes precautions to protect users’ information by using secure transmission methods for form submissions and storing any collected data in a secure database.

Contact us

InfoWorks is committed to protecting your privacy and personal information. If you have any questions or concerns about this policy, call us at (615) 356-2686 or fill out the contact form with your message.