Technology Procurement Case Studies

In these software selection case studies, you’ll see how InfoWorks guided clients through software vendor selection and implementation. We helped our clients define requirements, evaluate options objectively, and successfully adopt solutions that support their mission and growth.

Data Software Vendor Selection & Implementation

The Tennessee Commission on Aging and Disability (TCAD) had outgrown a 25-year-old data software system and needed a modern solution to support its mission. InfoWorks assessed system effectiveness and data quality, and led a structured vendor selection process. We then provided project management, data migration, and change management for implementation. By bridging the gap between vendor and client, InfoWorks accelerated a statewide rollout from 6-9 months to just 3 months.

Read the procurement outsourcing case study.

EMR Software Vendor Selection for a Mental Health Non-Profit

A community mental health non-profit had pushed its homegrown software to the limit. They needed a new system to support both business and clinical operations. InfoWorks led a vendor-agnostic selection process, defining requirements, guiding in-depth evaluations, and engaging clinicians in over 100 workflow changes. The result was a confident EMR selection that streamlined processes across outpatient, inpatient, and case management services.

Read the EMR software vendor selection case study.

Procurement Consulting Case Studies

Comprehensive vendor selection consulting involves building the right processes, teams, and strategies to manage suppliers effectively. From standing up new vendor management functions to navigating complex industry shifts, InfoWorks partners with clients to design sustainable procurement strategies that align with organizational goals. These strategic sourcing case studies highlight how we’ve helped organizations strengthen vendor management, adapt to change, and achieve long-term procurement success.

Building a Vendor Management Team for a Major Healthcare Organization

A leading healthcare organization partnered with InfoWorks to build a centralized vendor management team for enterprise marketing vendors. We developed the business case to secure new staff, created standardized processes and best practices, and even led an RFP to select an enterprise media partner. The result was a well-defined Vendor Center of Excellence that improved vendor oversight and scalability.

Read the vendor management case study.

Vendor Selection in Value-Based Care

A value-based care group needed to select a Third-Party Administrator (TPA) to expand partnerships with national and regional payors. In the middle of the project, an acquisition announcement shifted priorities, creating major uncertainty. InfoWorks managed the vendor selection process with agility, pivoted to business case development, and ensured the client was prepared for both immediate decisions and future organizational changes.

Read the procurement process case study.

Outsourcing Vendor Selection: What You Need to Know

Wondering when it makes sense to bring in outside help for vendor selection? Our article on outsourcing vendor selection explains the benefits of working with a consultant. You’ll also learn the risks of going it alone, and the criteria you should use to choose the right partner.

See how outsourcing vendor selection can give you a strategic edge.

Procurement Cost Reduction Case Studies

Effective vendor selection maximizes value and reduces costs. By streamlining contracts, standardizing terms, and leveraging enterprise-wide purchasing power, organizations can unlock significant savings while strengthening vendor relationships. The following purchasing and procurement case studies highlight how InfoWorks helped clients streamline supplier evaluation processes, negotiate better agreements, and achieve measurable cost reductions.

Contract Management & Vendor Consolidation for a Healthcare Organization

Expansion across multiple divisions left a healthcare organization managing more than 50 disparate contracts with inconsistent pricing and terms. InfoWorks led an RFI process, consolidated agreements into standardized legal templates, and negotiated 75 new service level agreements. The streamlined approach reduced contracts from 54 to 6 and delivered $4M in cost savings.

Read the vendor management case study.

Consolidating Media Vendors for a Fortune 100 Healthcare Organization

A Fortune 100 healthcare company engaged InfoWorks to consolidate $100M in media spend across 14 divisions. We led the vendor selection and consolidation process, negotiated standardized pricing and service levels, and created a change management plan to drive adoption. The result was streamlined vendor management, significant cost savings, and stronger enterprise oversight.

Read the procurement negotiation case study.

Master the Vendor Selection Process

Looking for a deeper dive into vendor selection? The Ultimate Guide to Vendor Selection: A Framework for a Foolproof Supplier Evaluation Process walks through every step. Understand how to define requirements, evaluate vendors, build scorecards, and avoid common mistakes. The guide is packed with best practices, checklists, and expert insights to help you leverage vendor selection as a competitive advantage.

Vendor Selection Process Guide

Partner with InfoWorks for Vendor Selection Success

These case studies on procurement strategy show how a structured, neutral approach leads to smarter decisions, faster implementations, and stronger results. Whether you’re evaluating enterprise software, healthcare IT, or specialized service providers, InfoWorks has the experience and proven methodology to guide the process with clarity and confidence. Let’s navigate vendor selection and set the stage for long-term success together.

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