Choosing the right vendor is one of the most important decisions an organization can make. Our vendor selection consulting services help clients across industries navigate the vendor selection process with clarity, objectivity, and confidence. From healthcare nonprofits to government agencies and Fortune 100 companies, our team has guided organizations through complex evaluations and implementations, ensuring they select solutions that deliver long-term value.
Read on to find case studies that highlight how InfoWorks partners with clients to improve the vendor selection process.
Comprehensive vendor selection consulting involves building the right processes, teams, and strategies to manage vendors effectively. These case studies showcase InfoWorks’ vendor selection expertise, from leading client RFP processes to assisting in standing up new vendor management functions. See how we’ve helped clients define requirements, evaluate options objectively, and successfully adopt solutions that support their mission and growth.
A leading healthcare organization partnered with InfoWorks to build a centralized vendor management team for enterprise marketing vendors. We developed the business case to secure new staff, created standardized processes and best practices, and even led an RFP to select an enterprise media partner. The result was a well-defined Vendor Center of Excellence that improved vendor oversight and scalability.
A community mental health non-profit had pushed its homegrown software to the limit. They needed a new system to support both business and clinical operations. InfoWorks led a vendor-agnostic selection process, defining requirements, guiding in-depth evaluations, and engaging clinicians in over 100 workflow changes. The result was a confident EMR selection that streamlined processes across outpatient, inpatient, and case management services.
In these software selection case studies, you’ll see how our consultants effectively managed software vendor selection and implementation engagements, in spite of shifting priorities, uncertainty, and tight timelines.
The Tennessee Commission on Aging and Disability (TCAD) had outgrown a 25-year-old data software system and needed a modern solution to support its mission. InfoWorks assessed system effectiveness and data quality, and led a structured vendor selection process. We then provided project management, data migration, and change management for implementation. By bridging the gap between vendor and client, InfoWorks accelerated a statewide rollout from 6-9 months to just 3 months.
A value-based care group needed to select a Third-Party Administrator (TPA) to expand partnerships with national and regional payors. In the middle of the project, an acquisition announcement shifted priorities, creating major uncertainty. InfoWorks managed the vendor selection process with agility, pivoted to business case development, and ensured the client was prepared for both immediate decisions and future organizational changes.
Wondering when it makes sense to bring in outside help for vendor selection? Our article on outsourcing vendor selection explains the benefits of working with a consultant. You’ll also learn the risks of going it alone, and the criteria you should use to choose the right partner.
See how outsourcing vendor selection can give you a strategic edge.
Effective vendor selection maximizes value and reduces costs. By streamlining contracts, standardizing terms, and leveraging enterprise-wide purchasing power, organizations can unlock significant savings while strengthening vendor relationships. The following case studies highlight how InfoWorks helped clients streamline vendor evaluation processes, negotiate better agreements, and achieve measurable cost reductions.
Expansion across multiple divisions left a healthcare organization managing more than 50 disparate contracts with inconsistent pricing and terms. InfoWorks led an RFI process, consolidated agreements into standardized legal templates, and negotiated 75 new service level agreements. The streamlined approach reduced contracts from 54 to 6 and delivered $4M in cost savings.
A Fortune 100 healthcare company engaged InfoWorks to consolidate $100M in media spend across 14 divisions. We led the vendor selection and consolidation process, negotiated standardized pricing and service levels, and created a change management plan to drive adoption. The result was streamlined vendor management, significant cost savings, and stronger enterprise oversight.
Read the media vendor consolidation and negotiation case study.
These case studies show how a structured, neutral approach to vendor selection leads to smarter decisions, faster implementations, and stronger results. Whether you’re evaluating enterprise software, healthcare IT, or specialized service providers, InfoWorks has the experience and proven methodology to guide the process with clarity and confidence. Let’s navigate vendor selection and set the stage for long-term success together.
