Our client experienced difficulty implementing and scaling a coaching program across physician practices which was necessary to meet criteria for a CMS award. The goal was to improve the workflow and clarify roles to facilitate program success.
Our team coached participating practices on nuances of meeting program requirements and metrics. Our consultants also served as practice liaisons to primary, specialty, and multi-specialty practices engaging in transformation, performance management, and clinical program integration. The coaching program was successfully launched and scaled across the organization, which led to our client meeting award criteria.
After receiving a CMS award to improve physician offices around the country, our client began to implement a program to ensure physician practices would meet the required criteria. Realizing they needed additional resources, they contacted us for assistance making the program successful and scalable.
By leveraging tools necessary to create a structure around our client’s program, our team was able to clarify roles and standardize metrics for users, making it easier for them to achieve program deliverables.
With the help of InfoWorks, the coaching program was successfully implemented and scaled for use across the organization.
