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InfoWorks

Blog

Employee Experience Journey Mapping: An Interesting Journey

by: Anne Nita

According to Blake Morgan, a customer experience futurist, “You must invest in becoming an experience-led business, which means optimizing every customer touch point. As you study all phases of a customer’s journey with your brand, you’ll be able to isolate where you aren’t meeting expectations or where you are outright alienating prospects and customers. By addressing these shortcomings, you can ensure better experiences that empower...

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Cloud Curious? Top Factors to Consider Before Investing in Cloud Services

by: Ryan Jackson

  Everyone has heard about moving technology to the cloud – but how do you go from cloud curious to informed about whether you want to proceed? Cloud infrastructure and processing have become a mature ecosystem being used by organizations large and small all over the globe. Many people are by now familiar with some of the most highlighted opportunities relative to traditional on-premise setups...

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AWS Serverless Web Applications Using .NET Core: Is This Platform Right For Your Business?

by: Kyle Weaver

When it comes to your business’ workflow and strategic direction, web applications can increase efficiency and connect your organization. However, these platforms can require major resources to build and maintain. This is why some businesses are turning to the Amazon Web Services (AWS) serverless platform. What Is The AWS Serverless Platform? When building a traditional web application, your organization needs to have infrastructure in place....

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How to Be a Good Telehealth Patient

by: Leanne Gossels

COVID-19 accelerated the widespread use of telemedicine, but by all indications, telemedicine will be a trend that sticks around. As is the case for in-person visits, being proactive about how you prepare for an appointment can be the deciding factor in whether you have an efficient visit with a satisfying outcome, or a frustrating one. We interviewed physicians and nurse practitioners who see telehealth patients...

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The World Is (Slowly) Opening Back Up – What Is Next for Telehealth?

by: Mary Becker Menendez

The World Is (Slowly) Opening Back Up – What Is Next for Telehealth? As we’ll be discussing over the next few weeks, the onset of COVID-19, and necessity of increased telemedicine measures, has created many new challenges, risks, and unexpected benefits to the healthcare industry. The question we must ask is: ‘Where do we go from here?’ Now that the telehealth genie has been let...

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The Changing Landscape of Telemedicine Amid COVID-19

by: Dan Schweikhard

The Changing Landscape of Telemedicine Amid COVID-19 Telehealth is here to stay. COVID-19 has changed the way patients access healthcare, with a new emphasis on the use of telemedicine. In the midst of a pandemic, it makes sense that providers would prefer to see patients from a distance whenever possible. However, while COVID-19 accelerated and expanded the rate at which providers adapted to offering telehealth...

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Microsoft Power BI For Beginners: How Can Your Organization Benefit?

by: Lezlee Owen

Microsoft Power BI For Beginners: How Can Your Organization Benefit? Data analytics initiatives can help businesses track revenue, improve operational efficiency, respond more quickly to emerging market trends — all with the ultimate goal of boosting business performance. The right analytics tools can provide a clear picture of where you are, where you have been and where you should go. Microsoft Power BI is one...

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How Can Custom Applications Benefit Workflow?

by: Kristin Bollinger, PMP, CSM

How Can Custom Applications Benefit Workflow? Organizational workflow often requires a set of online tools. These applications aid in client screening, corporate communications, and project management. However, using several applications from different developers can make work less efficient. Here are just some of the ways that creating a custom application will improve workflow and productivity for your organization.   Efficiency One of the main benefits...

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How Can Analytics Help Organizations During the COVID-19 Pandemic?

by: Amy Kauppila

How Can Analytics Help Organizations During the COVID-19 Pandemic? As organizations take precautions amid the COVID-19 pandemic, day-to-day work and strategic direction are evolving rapidly. Businesses are grappling with how to respond to the effects of the pandemic and have numerous challenges facing them including potentially significant revenue shifts, communication issues and interaction changes, resource limitations, possible supply chain problems, business process changes, and customer...

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How to Maintain Organizational Efficiency While Working from Home

by: InfoWorks

How to Maintain Organizational Efficiency While Working from Home As the threat of COVID-19 sends organizations home, remote work is becoming the new normal. However, working remotely requires some major adjustments. Here are some ways that your team can maintain efficiency and stick with your strategic direction while out of the office. Determine a Work from Home Strategy Switching to a remote work setup will...

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