Government: Software Implementation

Project Overview

InfoWorks provided project management for implementing regulatory software for agency licensing within state government.

• Provided project management and acted as the liaison between clients and vendors ensuring the end system met project requirements and was delivered on schedule   
• Developed project work plan, annotating timeline, milestones, and resources working across multiple agencies   
• Worked with key project stakeholders to manage project schedule, deliverables, requirements analysis, data conversion analysis, system setup, testing, training, onsite support, and ongoing support for post-implementation issues   
• Facilitated weekly status meetings and produced status reports to track project action items, issues, risks, deliverables, and development   
• Managed customer, client, and business representatives throughout entire project life cycle   
• Communicated all project matters to key stakeholders and identified and escalated issues to executive management for resolution

Benefits

Provided project management methodology and expertise; enabled critical communications between key project stakeholders.

Tools/Methodologies

Project management, Microsoft Project, status reporting, and issues tracking and reporting