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Managing Change at the Individual Level to Effect Organizational Change

by: Lane Newsom

Change is hard.  Try a simple experiment – move your trash can to the other side of your kitchen.  How frustrating is it when you toss a banana peel onto the floor where the can used to live?  From another angle, how much more frustrated would you be if someone else had moved the can and never told you? On a much larger scale, when...

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New Regulations Lead to Innovation in Behavioral Health

by: Kristin Bollinger, PMP, CSM

As a business consultant with InfoWorks, one of my favorites aspects of my job is watching the evolution of our engagement with clients over the course of several years. We have had the pleasure of working with a behavioral health company, nationally recognized as a pioneer in serving individuals with intellectual and developmental disabilities, behavioral health diagnoses, and complex physical and medical conditions. This client...

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Accelerating Cash Flow and Improving Reimbursement Rates with Predictive Analytics

by: Rebecca W. Munn, MBA, Certified HBDI Professional

  EnableComp, the nation’s leading workers’ compensation (WC) reimbursement expert who has processed over $1B+ in WC claims for over 500 health systems and hospitals nationwide, recently partnered with InfoWorks to research additional analytics-based methods to further enhance its appeal success rates on zero balance claims.  A zero balance claim is a claim the member pays for in its entirety, typically because the cash price...

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Seizing the Opportunity in Behavioral Health

by: Meredith Ficken

There seems to be an increased amount of news highlights and articles about challenges serving patients in behavioral health. It has caused me to wonder, “why now?” Behavioral health encompasses historically stigmatized conditions like substance addiction and abuse as well as psychological distress and mental disorders. Perhaps the chatter about behavioral health is in part tied to the current opioid epidemic and how to stop...

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Health:Further Summit: View from a Sponsor

by: Lane Newsom

On August 23-24, InfoWorks had the opportunity to be a sponsor for Nashville’s Jumpstart Foundry’s healthcare innovation summit, Health:Further. As the registration sponsor, we jumped on the opportunity to ask questions of some of the brightest minds in healthcare today.  We asked summit attendees the question, “What do you think is the greatest disruptive force to traditional healthcare delivery today?”.  We were able to capture more than...

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My 3 favorite sessions from the Nashville Analytics Summit

by: Travis Hampton

The Nashville Technology Council hosted their 4th Annual Analytics Summit on August 11-12 at the Omni Hotel, and I was one of over 400 attendees. The number of attendees has quadrupled over the last four years and this significant growth reflects the outstanding value attendees have gotten out of the event.  This year did not disappoint. Here are my three takeaways that I’ve distilled from...

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Are you getting value out of change?

by: Steve Little

Countless experts have commented on change. Dean Lindsay’s quote above frames today’s blog.   Change is inevitable… It is no longer a question of whether or not your organization will face change, there are only the questions of How quickly will change come? How significantly will change impact our organization? How will we position and prepare our organization for change? Will we be innovators and...

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Paving the Gravel Road: Project Management Essentials for the Non-Project Manager

by: Anne Nita

My career in project management began while working at the system office of a large non-profit health system.  The Clinical Excellence team had just received its first large federal grant award for a three-year perinatal safety study. Five hospital demonstration sites were selected from within the health system, each with its own project teams consisting of clinical, quality, and risk management leaders, and coordinated by...

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Two Ways to Enhance your Toolkit for Stakeholder Management

by: Meredith Ficken

Have you ever found yourself in a situation in which you mistakenly did not include a stakeholder in project discussions? If so, was it slightly awkward to try to incorporate his or her feedback at the last minute? Perhaps it even conflicted with feedback you received from other stakeholders on the project. If you have never experienced challenges such as this with stakeholder selection, maybe...

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The Role of Culture as an Accelerator in Healthcare Sustainability Efforts

by: Rebecca W. Munn, MBA, Certified HBDI Professional

I recently enjoyed listening to a few healthcare experts talk about progress with sustainability efforts at the Leadership Healthcare event. As I listened to the discussion, I was grateful to hear how two of the largest healthcare companies, HCA and Kaiser Permanente, have heightened the focus on improving sustainability over the past few years. Like with any lasting initiative that becomes a way of life,...

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